Attention!
Please ensure that each order meets the requirements, is properly completed, and checked before submission. The user is solely responsible for the accuracy of the order and the data provided. The website administration does not verify or guarantee that the order meets the requirements set by third parties or external services. In case of errors when placing an order, refunds will not be issued.

It is prohibited to use identical types of services simultaneously for the same link-this may result in incorrect order processing by external services and loss of the ordered quantity; such orders are not compensated.

Changing the link on an active order is not allowed. In most cases, this will result in a loss of funds, as the order will be considered completed by external services.

Inappropriate communication, rudeness, and disrespect towards the support service and/or the MIX-SMM.RU website may result in immediate account blocking and balance cancellation without the possibility of recovery at the sole discretion of the website administration.

Fraudulent actions, such as the use of unauthorized or stolen payment methods, will result in the termination of your account without the possibility of balance recovery.

The website is not responsible for user account balances in cases where third parties gain access to the user's account as a result of disclosure or improper storage of login and password by the user, including when using the same credentials on other resources or sharing information with third parties.

The website administration is not the provider of the services ordered through the platform and is not responsible for the actions or inactions of external services, as well as for the quality, timing, or results of the services they provide.

Refund Policy

Refunds to the original payment method are not provided. After topping up your balance, cancellation of the deposit is impossible-funds can only be used for orders on mix-smm.ru. You agree not to initiate disputes or chargebacks after topping up your balance. In case of a chargeback or dispute, your account and balance may be blocked, and all active and future orders may be canceled.

Orders placed through the site are not subject to cancellation (unless this is provided for by the specific service functionality) or refund after they are started, except in cases where the service cannot be fulfilled-in such cases, funds will be returned to the user's balance. Orders placed with errors are not compensated. Always check your order details before submission.

Privacy Policy

This document "Privacy Policy" (hereinafter referred to as the "Policy") sets out the rules for the use by MIX-SMM (hereinafter "we" and/or the "Administration") of data of Internet users (hereinafter "you" and/or the "User") collected through the website https://mix-smm.ru/ (hereinafter the "Site").

1. Data Processed

1.1. We do not collect your personal data through the Site.

1.2. All data collected on the Site is provided and received in anonymized form (hereinafter "Anonymized Data").

1.3. Anonymized Data includes the following information that does not allow you to be identified:

1.3.1. Information that you provide about yourself voluntarily using online forms and software modules of the Site, including your name or phone number and/or email address.

1.3.2. Data that is transmitted in anonymized form automatically depending on the settings of the software you use.

1.4. The Administration has the right to set requirements for the composition of the User’s Anonymized Data collected through the Site.

1.5. If certain information is not marked as mandatory, its provision or disclosure is carried out by the User at their own discretion and initiative.

1.6. The Administration does not verify the accuracy of the data provided or the User’s consent to their processing in accordance with this Policy, assuming that the User acts in good faith, prudently, and makes every effort to keep such information up to date and to obtain all necessary consents for its use.

1.7. You acknowledge and accept the possibility of third-party software being used on the Site, as a result of which such parties may receive and transmit the data specified in clause 1.3 in anonymized form.

1.8. The composition and conditions for collecting anonymized data using third-party software are determined directly by their rights holders and may include:

• browser data (type, version, cookies);
• device data and its location;
• operating system data (type, version, screen resolution);
• request data (time, referral source, IP address).

1.9. The Administration is not responsible for the manner in which third parties use the User’s Anonymized Data.

1. Purposes of Data Processing

2.1. The Administration uses the data for the following purposes:

2.1.1. Processing incoming requests and communicating with the User;

2.1.2. Information support, including the distribution of promotional and informational materials;

2.1.3. Conducting marketing, statistical, and other research;

2.1.4. Targeting advertising materials on the Site.

1. Data Protection Requirements

3.1. The Administration stores data and ensures its protection from unauthorized access and dissemination in accordance with internal rules and regulations.

3.2. The confidentiality of the data received is maintained, except in cases where it has been made public by the User, as well as when the technologies and software used on the Site or the settings of the User’s software provide for open data exchange with such parties and/or other participants and users of the Internet.

3.3. In order to improve the quality of the Site, the Administration may store log files of actions performed by the User within the Site for one (1) year.

1. Data Transfer

4.1. The Administration may transfer data to third parties in the following cases:

• The User has given their consent to such actions, including cases where the User’s software settings do not restrict the provision of certain information;
• The transfer is necessary for the User to use the functional capabilities of the Site;
• The transfer is required in accordance with the purposes of data processing;
• In connection with the transfer of the Site to the possession, use, or ownership of such a third party;
• At the request of a court or other authorized state body in accordance with the procedure established by law;
• To protect the rights and legitimate interests of the Administration in connection with violations committed by the User.

1. Changes to the Privacy Policy

5.1. This Policy may be changed or terminated by the Administration unilaterally without prior notice to the User. The new version of the Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Policy.

5.2. The current version of the Policy is available on the Site at https://mix-smm.ru/terms .

Public Offer of MIX-SMM.RU  
(effective from 01.05.2025)

1. General Provisions  
1.1. This document is the official offer of the administration of the MIX-SMM.RU website (hereinafter referred to as the Administration) to conclude an agreement with any interested person (hereinafter referred to as the User) under the terms set forth below, in accordance with Article 437 of the Civil Code of the Russian Federation.  
1.2. Acceptance of this offer is recognized as the User performing any of the following actions: registration on the website, placing an order, payment for services.  
1.3. Use of the website constitutes the User’s full and unconditional acceptance of this offer, the Privacy Policy, and the Terms of Use, regardless of whether the User has read them.

2. Terms of Service Provision  
2.1. The website provides the User with access to a digital platform for automated order placement and receipt of service offerings.  
2.2. The Administration ensures the operation of the platform, technical support, informational assistance, and convenience of interaction with the service.  
2.3. All actions for processing and fulfilling orders are carried out in an automated mode.  
2.4. The User is solely responsible for the accuracy of the data provided and actions performed on the website.

3. Payment Procedure  
3.1. Payment for services is made by the User in accordance with the rates published on the website.  
3.2. Payment is made as a single payment using the methods available on the website.  
3.3. Upon receipt of payment, the order is considered accepted for execution.

4. Liability of the Parties  
4.1. The Administration is not responsible for possible interruptions in the operation of the website caused by technical failures, actions of third parties, or force majeure circumstances.  
4.2. The Administration is not responsible for the actions of the User that led to the disclosure of their account data to third parties.  
4.3. The User undertakes not to use the website for illegal purposes and not to disclose account data to third parties.

5. Amendment of the Offer Terms  
5.1. The Administration has the right to unilaterally change the terms of this offer. The new version comes into force from the moment it is published on the website.  
5.2. All disputes arising from this offer or in connection with its execution are subject to resolution in accordance with the legislation of the Russian Federation at the location of the person administering this website.